US Supplemental Privacy Notice
Johnson & Johnson Health Care Systems Inc. respects your privacy and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we or our service providers collect through creation and use of a PAH Companion withMe Digital Personal Account operated and controlled by us from which you are accessing this Privacy Policy (hereinafter the PAH Companion withMe Digital Personal Account.) We encourage you to read the full Privacy Policy before using the PAH Companion withMe Digital Personal Account or providing any personal information. By providing personal information to us or by using the PAH Companion withMe Digital Personal Account, you acknowledge that you have read and understand this Privacy Policy.
Use by Minors
The PAH Companion withMe Digital Personal Account is not directed to individuals under the age of 18, and we request that these individuals not provide personal information through the PAH Companion withMe Digital Personal Account. If your child has submitted Personal Information and you would like to request that such Personal Information be removed, please contact us as explained below under "Contacting Us".
Information Collection
We may ask you to submit personal information in order for you to benefit from certain features (such as newsletter subscriptions, tips/pointers, or order processing) or to participate in a particular activity (such as sweepstakes or other promotions). You will be informed what information is required and what information is optional.
We may combine the information you submit with other information we have collected from you, whether on- or offline, including, for example, your purchase history. We may also combine it with information we receive about you from other sources, such as other Johnson & Johnson Affiliates, publicly available information sources (including information from your publicly available social media profiles), and other third-party information providers.
If you submit any personal information relating to another individual to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
Sensitive Information
Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, health or medical condition, sex life or sexual orientation, criminal background, or trade union membership, or biometric or genetic data for the purpose of uniquely identifying an individual) on or through the PAH Companion withMe Digital Personal Account or otherwise directly to us.
Automatic Information Collection and Use
We and our service providers may automatically collect and use information in the following ways as you navigate around the PAH Companion withMe Digital Personal Account:
Through your browser: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, and Internet browser type and version. We may collect similar information, such as your device type and identifier, if you access the PAH Companion withMe Digital Personal Account through a mobile device. We use this information to ensure that the PAH Companion withMe Digital Personal Account functions properly.
Using cookies: Cookies are pieces of information stored directly on the computer you are using. Cookies allow us to collect information such as browser type, time spent on the PAH Companion withMe Digital Personal Account, pages visited, and language preferences. We and our service providers use the information for security purposes, to facilitate navigation, display information more effectively, and to personalize your experience while using the PAH Companion withMe Digital Personal Account. We also use cookies to recognize your computer or device, which makes your use of the PAH Companion withMe Digital Personal Account easier, such as to remember what is in your shopping cart. In addition, we use cookies to gather statistical information about PAH Companion withMe Digital Personal Account usage in order to continually improve its design and functionality, understand how individuals use it, and to assist us with resolving questions regarding it. Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the PAH Companion withMe Digital Personal Account. We may also use cookies in online advertising to track consumer responses to our advertisements.
You can refuse to accept these cookies by following your browser's instructions; however, if you do not accept them, you may experience some inconvenience in your use of the PAH Companion withMe Digital Personal Account. You may also not receive advertising or other offers from us that are relevant to your interests and needs. To learn more about cookies, please visit http://www.allaboutcookies.org.
Using Flash cookies: Our use of Adobe Flash technology (including Flash Local Stored Objects (“Flash LSOs”)) allows us to, among other things, serve you with more tailored information, facilitate your ongoing access to and use of the PAH Companion withMe Digital Personal Account, and collect and store information about your use of the PAH Companion withMe Digital Personal Account. If you do not want Flash LSOs stored on your computer, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions. Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications.
Using pixel tags, web beacons, clear GIFs, or other similar technologies: These may be used in connection with some PAH Companion withMe Digital Personal Account pages and HTML formatted e mail messages to, among other things, track the actions of users and e mail recipients, measure the success of our marketing campaigns, and compile statistics about PAH Companion withMe Digital Personal Account usage.
Interest-based advertising: We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the PAH Companion withMe Digital Personal Account and other online services, based on information relating to your access to and use of the PAH Companion withMe Digital Personal Account and other online services on any of your devices. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags). They may also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop.
If you would like more information about this practice, and to learn how to opt-out of it, in desktop and mobile browsers on the particular device on which you are accessing this Privacy Policy, please visit http://optout.aboutads.info/#/ and http://optout.networkadvertising.org/#/. You may download the AppChoices app at http://www.aboutads.info/appchoices to opt-out in mobile apps.
IP address: Your IP address is a number that is automatically assigned to your computer by your Internet Service Provider. An IP address is identified and logged automatically in our server log files whenever a user visits the PAH Companion withMe Digital Personal Account, along with the time of the visit and the pages visited. Collecting IP addresses is standard practice and is done automatically by many online services. We use IP addresses for purposes such as calculating PAH Companion withMe Digital Personal Account usage levels, diagnosing server problems, and administering the PAH Companion withMe Digital Personal Account. We may also derive your approximate location from your IP address.
Device Information: We may collect information about your mobile device, such as a unique device identifier, to understand how you use the PAH Companion withMe Digital Personal Account.
How We Use and Disclose Information
We use and disclose information you provide to us as described to you at the point of collection. Please see the section entitled “Choices and Access” below to learn how you may opt-out of certain of our uses and disclosures.
Where required by applicable law, we will obtain your consent to our use of your personal information at the point of information collection. We may also use information from or about you as necessary to perform a contract, to comply with a legal obligation (for example, due to our pharmacovigilance obligations), or for our legitimate business interests. We may also rely on other legal bases, specifically for:
Providing the functionality of the PAH Companion withMe Digital Personal Account and fulfilling your requests.
We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.
Accomplishing our business purposes.
We will engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or because we have a legitimate interest.
Analysis of Personal Information to provide personalized services.
We will provide personalized services either with your consent or because we have a legitimate interest.
We also disclose information collected through the PAH Companion withMe Digital Personal Account:
In addition, we may use and disclose your information as we believe to be necessary or appropriate: (a) to comply with legal process or applicable law which may include laws outside your country of residence; (b) as permitted by applicable law to respond to requests from public and government authorities, which may include authorities outside your country of residence; (c) to enforce our terms and conditions; and (d) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others. We may also use and disclose your information in other ways, after obtaining your consent to do so.
We may use and disclose information we collect automatically as described above under "Automatic Information Collection and Use."
In addition, where allowed by applicable law, we may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is identifiable (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined.
Choices and Access
Your choices regarding our use and disclosure of your personal information
We give you choices regarding our use and disclosure of your personal information for marketing purposes. You may opt-out from:
Choices for the PAH Companion withMe Digital Personal Account (www.PAHCompanion.com) |
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Deactivation of your PAH Companion withMe Digital Personal Account: If you would no longer like to use your PAH Personal Account, you can follow the process of deactivating your account in the Opt out section in your My Preferences page. By completing this action, you will no longer have access to your PAH Personal Account. |
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Receiving PAH Companion withMe communications from us: If you would no longer like to receive one-on-one educational support provided by the PAH Companion withMe, you can call 866-300-1818, Monday – Friday 8AM – 9PM ET. Tell them you are interested in opting-out of the PAH Companion withMe. |
Your Communication Preferences: If you previously opted-in to receiving PAH Companion withMe communications in multiple channels, you can call 866-300-1818, Monday – Friday 8AM – 9PM ET to add or remove channels. |
Receiving marketing communications from us: If you no longer want to receive marketing communications from us on a going‑forward basis, you may opt-out of receiving them by contacting us via 1-800-JANSSEN (526-7736) or send a written request to Janssen Medical Information, PO BOX 200 Titusville, NJ 08560. In your request to us, please provide your name, identify the form(s) of marketing communications that you no longer wish to receive, and include the address(es) to which it/they are sent. For example, if you no longer wish to receive marketing e‑mails or direct mail from us, tell us that, and provide your name and e‑mail or postal address. In addition, you may opt-out of receiving marketing e‑mails from us by following the unsubscribe instructions provided in any such message. |
We will seek to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out as described above, we may not be able to directly remove your personal information from the databases of our affiliates with which we have already shared your information (i.e., as of the date that we implement your opt out request). However, we will make reasonable efforts to inform our affiliates of your request. Please also note that if you opt-out of receiving marketing related messages from us, we may still send you important transactional and administrative messages from which you cannot opt-out.
How you can access, change, or delete your personal information
If you would like to review, correct, update, restrict, or delete your personal information, or if you would like to request an electronic copy of your personal information for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), please contact us via https://www.janssen.com/us/privacy-request/. We will respond to your request as soon as reasonably practicable.
Cross-Border Transfer
Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our PAH Companion withMe Digital Personal Account or by providing consent to us (where required by law), your information may be transferred to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country of residence. Nonetheless, appropriate contractual and other measures are in place to protect personal information when it is transferred to our affiliates or third parties in other countries.
Security
We seek to use reasonable organizational, technical, and administrative measures designed to protect personal information under our control. However, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us in accordance with the "Contacting Us" section below.
Retention Period
We will retain your personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the PAH Companion withMe Digital Personal Account to you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).
Third Party Sites and Services
This PAH Companion withMe Digital Personal Account may contain links to sites of third parties. This Privacy Policy does not address, and we are not responsible for, the privacy, information, or practices of any third parties, including any third party operating a PAH Companion withMe Digital Personal Account site or online service (including, without limitation, any application) that is available through this or to which this PAH Companion withMe Digital Personal Account contains a link. The availability of, or inclusion of a link to, any such site or property on the PAH Companion withMe Digital Personal Account does not imply endorsement of it by us or by our affiliates.
Contacting Us
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Johnson & Johnson Health Care Systems Inc., located at 1000 US Highway 202 South Raritan, NJ 08869, is the company responsible for collection, use, and disclosure of personal information under this Privacy Policy. If you have any questions about this Privacy Policy, please contact us via (866) 228-3546, or please write to the following address: PAH Companion withMe Digital Personal Account1000 US Highway 202 South Raritan, NJ 08869 |
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Johnson & Johnson Health Care Systems Inc., located at 1000 US Highway 202 South Raritan, NJ 08869, is the company responsible for collection, use, and disclosure of personal information under this Privacy Policy. If you have any questions about this Privacy Policy, please contact us via 866-300-1818, or please write to the following address: PAH Companion withMe1000 US Highway 202 South Raritan, NJ 08869 |
Updates to this Privacy Policy
We may change this Privacy Policy. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the PAH Companion withMe Digital Personal Account. Your use of the PAH Companion withMe Digital Personal Account following these changes means that you accept the revised Privacy Policy. We recommend that you regularly review the Privacy Policy when you visit the PAH Companion withMe Digital Personal Account. This policy was last updated on January 2024.
US Supplemental Privacy Notice
Last Updated February 22, 2024
This US Supplemental Privacy Notice (“Supplemental Notice”) applies only to information collected about California, Colorado, Virginia, Utah, and Connecticut consumers. It provides information required under the following laws, (collectively, “US State Privacy Laws”):
We also provide information collected about Nevada consumers under the heading “Privacy Notice for Nevada Residents” at the end of this Supplemental Notice. The other portions of this Supplemental Notice do not apply to Nevada consumers.
This Supplemental Notice describes Johnson & Johnson Health Care Systems Inc's ("we," "us," "our") practices regarding the collection, use, and disclosure of Personal Information and provides instructions for submitting data subject requests. This Supplemental Notice is parallel in scope to our Global Privacy Policy and should be read in conjunction with our Global Privacy Policy.
Some portions of this Supplemental Notice apply only to consumers of particular states. In those instances, we have indicated that such language applies only to those consumers.
A. Definitions
To the extent other terms used in this Supplemental Notice are defined terms under the applicable US State Privacy Law, they shall have the meanings afforded to them in those statutes, whether or not capitalized herein. As there are some variations between such definitions in each of the state statutes, the definitions applicable to you are those provided in the statute for the state in which you are a consumer. For example, if you are a Virginia consumer, terms used in this Supplemental Notice that are defined terms in the VCDPA shall have the meanings afforded to them in the VCDPA as this Supplemental Notice applies to you.
B. Collection & Processing of Personal Information
We, and our Vendors, may have collected and processed the following categories of Personal Information about you in the preceding 12 months:
Retention of Personal Information. We retain your Personal Information for the period reasonably necessary to provide goods and services to you and for the period reasonably necessary to support our business operational purposes listed in Section E.
C. Categories of Personal Information We Disclose to Vendors & Third Parties
We may disclose the following categories of Personal Information to Vendors and Third Parties:
Disclosure for California Consumers: Unless specifically stated, we have not sold or shared Personal Information about California consumers to third parties for their own use in the past twelve months. Relatedly, we do not have actual knowledge that we sell or share Personal Information of California consumers under 16 years of age. However, we may share your personal information with our affiliates and trusted partners in arrangements that may meet the broad definition of "sale" or "share" under California law. In these arrangements, use of the information we share is limited by policies, contracts, or similar restrictions.
For purposes of the CPRA, a "sale" is the disclosure of Personal Information to a Third Party for monetary or other valuable consideration, and a "share" is the disclosure of Personal Information to a Third Party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration.
Disclosure for Colorado, Virginia, Utah, and Connecticut Consumers: Unless specifically stated, we do not sell or share Personal Information to Third Parties for their own use. However, we may share or process one or more of the above categories of personal information with our affiliates and trusted partners in arrangements for purposes of targeted advertising, as the terms "sell," "share," "process," and "targeted advertising" are defined in the CPA, VCDPA, UCPA, and CTDPA. In these arrangements, use of the information we share is limited by policies, contracts or similar restrictions.
D. Sources from Which We Collect Personal Information
We collect Personal Information directly from California, Colorado, Virginia, Utah, and Connecticut consumers, as well as from our affiliates, business partners, joint marketing partners, public databases, providers of demographic data, publications, professional organizations, social media platforms, caregivers, third party information providers, affiliates with whom you have a business relationship, service providers with which we have a contractual relationship and to which you have provided your personal information, cookies and other tracking technologies, and Vendors and Third Parties when they share the information with us.
E. Purposes for Processing Personal Information
We, and our Vendors, collect and process the Personal Information (excluding Sensitive Personal Information) described in this Supplemental Notice to:
We, and our Vendors, collect and process the Sensitive Personal Information described in this Supplemental Notice for:
F. Categories of Entities to Whom We Disclose Personal Information
G. Data Subject Rights
H. Other Disclosures
PRIVACY NOTICE FOR NEVADA RESIDENTS
Effective: February 22, 2024
This Privacy Notice for Nevada Residents adds to the information contained in the Johnson & Johnson Global Privacy Policy, and applies only to Nevada residents ("You," "your" or "consumer").
Personal Information Collection and Purposes of Use
We collect certain personal information of Nevada consumers through our Internet websites or other online service. This information includes one or more of the following elements of personally identifiable information:
We collect this personal information for the following purposes:
Your Privacy Rights
Right to access and/or correct your personal information, or opt out of sale of personal information
If you would like to review, correct, or update your personal information, you or your authorized representative may submit your request here. We will respond to your verified request as soon as reasonably practicable, but no later than sixty (60) days after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.
We generally do not disclose or share personal information for profit. Under Nevada law, you have the right to direct us to not sell or license your personal information to third parties. To exercise this right, if applicable, you or your authorized representative may submit a request here. We will respond to your verified request as soon as reasonably practicable, but no later than sixty (60) days after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.